TORNADO UNIY EDMS™ OPERATOR CONSOLE
TORNADO UNITY EDMS™ OPERATOR CONSOLE

TORNADO MRCC™ OPERATING CONSOLES

OPERATOR CONSOLE TYPES

The GUI’s are designed to provide similar operations for all types of circuits thus making the controls for different types of circuits invisible to the user.

 

The system, depending on the configuration selected supports up to 200 to1024 and overall up to 65,000 circuit ports (analogue or digital) and further allows up to 48 to 200 operator positions which can be a mixture of wired, VOIP or Virtual Operator Consoles which manage telephone call taking and radio dispatch. Modularly expandable to increase capacity.

 

With access to an internet connection, virtual positions are operated from anywhere in the world.

 

Operator Consoles are available in direct wired and/or VOIP connected via the local LAN or VIRTUAL operator consoles via any point on a WAN or internet connection (web-based). The Tornado system has been designed for all control room applications including, Utilities, Police/Metro, EMS, Fire, Airports, Ambulance, Disaster Management, Transportation and Private Industry applications.

IP2000 and WC3000 ADVANTAGES OVER STANDARD WIRED CONSOLE

WC3000

The WC 3000 Operator Console is web-based, allowing operation on any PC, Cellphone, Tablet or laptop with internet capabilities. All operating systems with web browser support are compatible.

The user logs into the web server console application, giving access to all communication circuits connected to the Central Communication hub.

The console employs SIP VoIP protocols to convey voice communications over a standard network, WAN or over the internet.

The application presented is similar to the operation of the standard wired console, allowing the operators to use a familiar interface.

In basic operation mode all that is required on the user side is a headphone – either wired or blue tooth, depending on the facilities provided by the device used to access the web server.

For full-featured HMI facilities, an adapter is available to promote the audio port of the laptop / PC/ tablet/ phone to support handset, headset, boom mic and foot switch ports.

Voice traffic is communicated at full voice quality on internal networks. Lower quality codecs may be employed to reduce the bandwidth required.

  • Operation of the console can be performed from anywhere in the network.

  • Operators can be moved temporarily to any location without the need to have made provision for cabling.

  • In the case of evacuation of a call Centre, normal operations can be resumed by merely placing staff anywhere on the network using a PC or laptop and audio interface adaptor.

  • Connect to the centre from anywhere in the world with full radio and telephony operational functionality as if the operator is sitting in the control centre.

  • Forward command vehicles require absolutely no equipment other than an internet connection and a PC or laptop or handheld device.

CONSOLE FEATURES

  • Access the central database of stored contacts

  • Answer next

  • Call log for each shift/User

  • Call Restriction

  • Call Status Information

  • Call Transfer between operators

  • CLI (Caller Line Identity)

  • Conference

  • Console Status Information

  • Dial pad activation

  • Drop Call

  • Embedded Recording

  • Hold

  • Incoming Call Queue

  • One Touch Dialing

  • Instant playback of calls

  • Intercom between operators

  • Line Keys

  • Line Privacy activation

  • Notepad facility with storage per call

  • Park (Create Hotline from ordinary circuit)

  • PBX Call transfer

  • Programmable Function keys

  • PTT (Press to talk)

  • Radio to Telephone Patching

HI1200

The HI1200 Operator Console is a directly wired console with no bandwidth restrictions.

Standard CAT5/6E cabling (Power, Data, Voice).

Integrated embedded PC supplied with Keyboard, Mouse and optional Touch Screen.

Fully featured control unit with Boom Mic, Handset, Headset, Foot Switch and Cordless ports.

IP2000

​​The IP2000 operator console connects to the central equipment via a VoIP connection situated anywhere on a LAN (Hardware network port or Wi-Fi enabled) with a Wi-Fi modem.

CONSOLE FEATURES/ CONTINUED

  • Receive and send emails

  • SMS receiving and sending

  • Text messaging system for local LAN

  • Text messaging for DMR/Tetra Radios

  • Attach emailed images to incident

  • Live streaming from incident (Forward Command)

  • Microphone Mute

  • Radio Channel Grouping (Cross channel re-broadcast)

  • Broadcast over multiple radio channels

  • ANI code queue (Microphone ANI reporting)

  • Analog Radio SelCall 5/6 tone

  • Radio priority/busy channel marker

  • Radio re-dial

  • Individual/group call

  • Emergency call

  • Trunked mode (TMO)/Direct mode (DMO)

  • Send/receive status messages

  • Encryption of calls

  • Scan, Stun, Revive & Kill  (Digital Radios)

  • Monitor digital inputs (e.g. external alarms)

  • Control digital outputs (e.g. door latches)

  • Dialing number Database (Address Book)

  • Handset/Headset/Boom Microphone Volume

  • Volume control for the monitor amplifier

  • Volume control for the unselect amplifier

  • Web /html browser with Whitelist / Blacklist to restrict usage

OPERATOR CONSOLE TYPES

IP2000 and WC3000 ADVANTAGES OVER STANDARD WIRED CONSOLE

  • Operation of the console can be performed from anywhere in the network.

  • Operators can be moved temporarily to any location without the need to have made provision for cabling.

  • In the case of evacuation of a call Centre, normal operations can be resumed by merely placing staff anywhere on the network using a PC or laptop and audio interface adaptor.

  • Connect to the centre from anywhere in the world with full radio and telephony operational functionality as if the operator is sitting in the control centre.

  • Forward command vehicles require absolutely no equipment other than an internet connection and a PC or laptop or handheld device.